INTRODUCTION
Savage Trade is committed to providing a high-quality service to all our customers. When something goes wrong, we need to be told about it. This will help us to improve our standards.
Find out what to do next if you’ve had a problem accessing your personal data from Savage Trade, or if you’re unhappy about how Savage Trade has managed yours Personal Information.
WHAT WILL HAPPEN NEXT?
When you raise a compliant, if it is something we can help with then the concerned Data Protection Officer will look into it and shall :
- weigh the facts of the case, fairly and impartially.
- contact you for more information , if needed
- notify you on the procedures to be followed , next step or outcome as appropriate.
Savage Trade aims to deal with the complaint as soon as we can. Some complaints can be delt with quickly, but some may require more work and takes longer.
DATA SUBJECT RIGHTS
- The right to be informed.
- The right to access the Data.
- The right to rectification of any Data that is inaccurate or incomplete.
- The right to erasure of Data (also known as ‘the right to be forgotten’)
- The right to object/ opt-out to the Processing of Data
- The right to Data portability
- Rights in relation to automated decision making and profiling.
- The right to restrict the Processing of Data
- The right to be indemnified for damages due to inaccurate Data.
You also have the right to complaint to your country’s designated regulatory authorities directly in the instance where you are not satisfied with how Savage Trade has managing of your personal data.